01

Introduction

This Privacy Policy explains how Indiglo Universal collects, uses, discloses, and protects information when you visit our website or interact with us through enquiry forms, email, or phone. By using this website, you consent to the practices described in this policy.

02

Information We Collect

We may collect the following categories of information:

• Information you provide directly — such as your name, email address, phone number, and message content when you fill out a contact or enquiry form.
• Automatically collected information — such as your IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies.
• Communication records — records of correspondence if you contact us by email or phone.

03

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the information or services you request.
• Maintain, improve, and monitor the performance and security of our website.
• Communicate updates about our services, where you have consented to receive them.
• Comply with applicable legal and regulatory obligations.

04

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings; note that some parts of the website may not function as intended if cookies are disabled.

05

Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website (such as hosting or analytics providers), or where required by law, regulation, or legal process. Any third parties we work with are required to handle your information securely and in line with applicable data protection laws.

06

Data Security

We take reasonable technical and organizational measures to protect the information we hold from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

07

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymized.

08

Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Withdraw consent for communications at any time.

To exercise any of these rights, please contact us using the details below.

09

Children's Privacy

Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised "Last updated" date, and we encourage you to review it periodically.

11

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us: